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Support

App support

Get help with CanningLog or send feedback. We respond within one to two business days.

Email

support@canninglog.com

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Frequently asked

Common questions

How do I get the app?+

Search "CanningLog" in the App Store or Google Play. The app is free to download. The $6.99 one-time unlock removes entry limits and adds premium features.

What does the $6.99 unlock include?+

Unlimited batch logs, pantry tracker, PDF export, and altitude auto-adjust. One-time payment, no subscription, no expiration.

How do I restore my purchase?+

Open the app, go to Settings, and tap "Restore Purchases." Make sure you are signed in to the same Apple ID or Google account you used to purchase.

Does the app require an account?+

No account is required for offline use. An optional free account lets you sync your canning batch records across devices.

Is there a subscription?+

No. CanningLog is free to download with entry limits, and $6.99 one-time to unlock everything. No monthly fees, ever.

How do I delete my account and data?+

Go to Settings in the app and tap "Delete Account." This removes all cloud data within 30 days. Local data is removed when you uninstall the app.

See our Privacy Policy for information on how we handle your data.